Thank You

Your request has been received. We will contact you using the details you provided.

What happens next

  • We review your message and, if needed, clarify details.
  • If your request concerns consumer rights, we will direct it to the appropriate procedure.
  • We handle your personal data in accordance with Ukrainian law and your rights.

Before forming distance/electronic contracts with consumers, the provider discloses required pre-contract information and enables consumers to exercise their rights via the website/service flow. This page reflects statutory obligations, in particular: Закон України "Про захист прав споживачів" № 3153-IX, стаття 13 Закону України "Про захист прав споживачів" № 3153-IX.

If we process personal data (e.g., leads or contact requests), we comply with Ukrainian personal data processing requirements and ensure transparency and rights handling under: Закон України "Про захист персональних даних" № 2297-VI.

For services offered through electronic commerce channels, the required contracting/identity information is made available in the electronic context: Закон України "Про електронну комерцію" № 675-VIII.

Consumer complaints / requests

If you want to submit a consumer complaint or request, use the contact details below. We will consider it in accordance with the statutory complaint mechanisms and dispute resolution rules applicable to your situation.

Reference: Закон України "Про захист прав споживачів" № 3153-IX.