Privacy Policy

This Privacy Policy explains how statefabricnet.com (“we”, “us”) collects, uses, stores, and shares personal data in connection with used car inspection/buy help inquiries submitted through our website forms, and how you can exercise your rights under Ukrainian law.

1) Controller and contact details

Business name: statefabricnet.com (PE)

Address: 21 Velyka Vasylkivska St, Kyiv, 01004, Ukraine

Email: contact@statefabricnet.com

Phone: +380 662 572 8679

Legal representative: Thomas Roth, Managing Director

2) Personal data we collect

When you submit an inquiry (lead) for used car inspection/buy help, we may process personal data you provide, such as:

  • contact details (name, email, phone);
  • request details (your questions, car-related information you provide);
  • communication records (messages/calls, if applicable);
  • any other information you voluntarily include in the form.

3) Purposes and legal basis

We process personal data to:

  • respond to your inquiry and provide used car inspection/buy help services;
  • arrange communication and coordinate next steps;
  • manage contractual/transaction-related matters in electronic commerce contexts where applicable.

We comply with the requirements of:

  • Law of Ukraine “Про електронну комерцію” № 675-VIII;
  • Law of Ukraine “Про захист персональних даних” № 2297-VI.

If we form distance/electronic arrangements with consumers, before the consumer becomes bound we disclose required pre-contract information and enable exercise of consumer rights through our website/service flow, as required by: Закон України “Про захист прав споживачів” № 3153-IX, стаття 13 Закону України “Про захист прав споживачів” № 3153-IX.

4) Disclosure and sharing

We may share personal data only when necessary for providing services and communicating with you, including with service providers acting under our instructions (for example, hosting and technical support). We do not sell your personal data.

We may also disclose personal data if required by law or governmental requests.

5) Storage and retention

We keep personal data for as long as necessary for the purposes described in this Policy and to comply with applicable legal requirements, after which we delete or anonymize it where possible.

6) Your rights

Under the Law of Ukraine “Про захист персональних даних” № 2297-VI, you may have rights relating to access to your personal data, rectification, and other rights as provided by law. If you believe your rights are violated, you can contact us using the details above.

For consumer complaints/requests, we provide a clear way to submit them through our website so that statutory complaint mechanisms can be used where applicable. For consumer-related matters, see: Закон України “Про захист прав споживачів” № 3153-IX.

7) Submit a complaint or request

To submit a consumer complaint or request, use the form below. Submission will redirect you to our thank-you page.